
I'm Kayla— a Korean-born product designer who grew up between Seoul and Los Angeles. Six years in, I work on the kind of software you don't see in ads. Dispatcher dashboards. Donor consoles. Live event control panels. Design systems that thirty other designers depend on.
Most recently a Senior Product Designer at AOL — and now open to what's next. Before that, Microsoft. Before that, a textile founder named Simon, a single Figma file, and a lot of late nights.
The work I'm proudest of doesn't usually have a flashy demo. It has a 30-minute setup that became 5. A dispatcher who stopped dreading her morning. A donor who finally stopped calling.
Four ideas I keep returning to.
Specific over generic.
“30 minutes to under 5” beats “improved efficiency.” If the proof can’t survive a number, it isn’t proof yet.
Systems before screens.
A token outlives every layout it touches. So I start there — names, scales, contracts — then build up.
Research before Figma.
The canvas is where the answer lives, not where it’s found. I’d rather spend a Tuesday with a dispatcher than a Friday in a comp.
The founder’s voice is the product.
Half the time, the brand voice you’re looking for is in a 90-minute kickoff call. Listen for the phrase they keep repeating.
The best designers are curious off the canvas.
On the record.
“Kayla is naturally curious and isn't afraid to ask the tough questions — the kind that help teams get past surface-level solutions and focus on the real problem design is trying to solve. She consistently brought an outsider, user-centered point of view that pushed projects toward more thoughtful, effective outcomes, plus a bright optimism that had a real impact on team culture. She's a thoughtful designer with a strong point of view, and I'm excited to see how she continues to grow.”
“I've been consistently impressed by Kayla as a designer and as a person. She brings a thoughtful, grounded perspective to product problems and a clear ability to understand complexity without overcomplicating it. Within the Yahoo–AOL ecosystem, her grasp of product direction, user behavior, and structural implications went far beyond surface-level design — she thinks about long-term product health. I'd confidently recommend her to any team looking for a smart, collaborative, thoughtful product designer.”
“Kayla is a rare talent who balances high-level design strategy with meticulous execution. At Yahoo she led complex design initiatives for AOL, navigating the intricate intersection of user needs and business objectives. She truly excels at cross-functional leadership, acting as a vital bridge between design, engineering, and product squads to ensure seamless alignment — an invaluable asset to any high-performing product team.”
“I worked alongside Kayla at Paciolan for over a year, and she's an exceptional UX designer. Together we tackled two major projects — our new design system and the Entry project. What makes Kayla stand out is her ability to understand business challenges and translate them into user-friendly designs that both stakeholders and users appreciate.”
“Kayla joined my team on a complex feature for Microsoft Edge. She came in with a passion for great design work, a strong work ethic, and a growth mindset. She asks the right questions, works quickly and efficiently, and takes feedback very well. In a short time I saw real growth in both her work and her confidence with ambiguous projects. I'd love to work with her again.”
“At Invisible Technologies I had the pleasure of working with Kayla. She is an incredible designer and a total pleasure to work with. While helping foster a design-driven culture, she guided several key features of our product through design and production. Any design team would be lucky to have her as a member or a leader.”
“Kayla is a very positive, caring, and kind person with strong discipline. She's open-minded and continuously looks for learning opportunities and ways to develop herself. With her qualities and values, I'm sure Kayla will be a great asset to any company.”
“I had the immense pleasure of working with Kayla on user research and analytics. Her data-driven insights and brainstorming contributed greatly to our product design decisions — she was instrumental in helping us better understand our users and adjust the product for current and future needs. She's also such a friendly, positive person to have around. I'd love to work with her again.”
“Kayla crafted the first high-fidelity prototype for my D2C textile e-commerce company, KNUS. Working with her meant fresh, creative ideas — relevant for the audience and thoroughly thought through. She is very diligent and helped myknus.com sharpen our brand voice, core brand identity, and primary audience. I highly recommend her.”
“I had the pleasure of working with Kayla through We Make Change. From our very first meeting I was confident she'd be a great addition to the team — and I was right. She brings a lot of expertise, unique ideas, and a strong work ethic.”
“Kayla is a very talented designer with extremely professional work ethics. During our UX/UI bootcamp at Ironhack, I was impressed by how fast she learned, her creativity, and her positive mindset. She's the kind of person who goes above and beyond — searching for improvements and helping others improve in the same way.”
“Kayla was an absolute joy to work with — not only professionally, but as a person. She was fully competent in all aspects of her job and worked consistently to manage her tasks. She will be an asset in any niche of the professional world.”
“Kayla is brilliant, hard-working, and a natural communicator. She is also one of the kindest people I have ever met. I am certain she will be a great asset to any organization she connects with. She has my most enthusiastic recommendation.”